{"id":3416,"date":"2026-02-10T17:52:19","date_gmt":"2026-02-10T17:52:19","guid":{"rendered":"https:\/\/fcshirt.com\/?page_id=3416"},"modified":"2026-02-10T17:52:19","modified_gmt":"2026-02-10T17:52:19","slug":"remboursement_retours","status":"publish","type":"page","link":"https:\/\/fcshirt.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"

Derni\u00e8re mise \u00e0 jour :<\/strong> F\u00e9vrier 2026<\/p>\n\n\n\n

Aper\u00e7u<\/h3>\n\n\n\n

Nous offrons des remboursements ou des remplacements uniquement pour les articles d\u00e9fectueux, endommag\u00e9s ou incorrects<\/strong>. Parce que nos produits sont fabriqu\u00e9s sur commande, nous n'acceptons ni retours ni \u00e9changes pour des raisons telles que la mauvaise taille, un changement de couleur pr\u00e9f\u00e9r\u00e9 ou un changement d'avis.<\/p>\n\n\n\n

Les demandes doivent \u00eatre soumises dans le d\u00e9lai de 30 jours de livraison<\/strong>. Les demandes faites apr\u00e8s cette p\u00e9riode ne pourront pas \u00eatre approuv\u00e9es.<\/p>\n\n\n\n

Admissibilit\u00e9 aux remboursements ou aux remplacements<\/h3>\n\n\n\n

Pour \u00eatre \u00e9ligible, l'article doit \u00eatre :<\/p>\n\n\n\n

    \n
  • D\u00e9fectueux, endommag\u00e9 ou mal imprim\u00e9<\/li>\n\n\n\n
  • Diff\u00e9rent de ce qui a \u00e9t\u00e9 command\u00e9<\/li>\n<\/ul>\n\n\n\n

    Les articles doivent \u00eatre inutilis\u00e9s et dans leur \u00e9tat d'origine.<\/p>\n\n\n\n

    Nous faisons pas<\/strong> accepter les retours ou les remboursements pour :<\/p>\n\n\n\n

      \n
    • Taille incorrecte command\u00e9e par le client<\/li>\n\n\n\n
    • Remords de l'acheteur ou changement de pr\u00e9f\u00e9rence<\/li>\n\n\n\n
    • Usure normale<\/li>\n\n\n\n
    • Articles retourn\u00e9s plus de 30 jours apr\u00e8s la livraison<\/li>\n<\/ul>\n\n\n\n

      Preuve d'achat<\/h3>\n\n\n\n

      Pour compl\u00e9ter votre demande, nous avons besoin d'un re\u00e7u ou d'une preuve d'achat et, le cas \u00e9ch\u00e9ant, de photos claires montrant le probl\u00e8me.<\/p>\n\n\n\n

      Veuillez ne pas nous retourner votre achat \u00e0 moins que nous ayons confirm\u00e9 votre demande de retour ou de remplacement.<\/p>\n\n\n\n

      Remboursements<\/h3>\n\n\n\n

      Une fois votre demande examin\u00e9e et approuv\u00e9e, nous vous en informerons par e-mail.<\/p>\n\n\n\n

      Si un remboursement est approuv\u00e9, il sera trait\u00e9 selon votre mode de paiement d'origine dans un certain nombre de jours ouvrables, selon votre fournisseur de paiement.<\/p>\n\n\n\n

      Remboursements tardifs ou manquants<\/h3>\n\n\n\n

      Si vous n'avez pas encore re\u00e7u votre remboursement :<\/p>\n\n\n\n

        \n
      1. V\u00e9rifiez \u00e0 nouveau votre compte bancaire<\/li>\n\n\n\n
      2. Contactez votre compagnie de carte de cr\u00e9dit \u2014 les d\u00e9lais de traitement peuvent varier<\/li>\n\n\n\n
      3. Contactez votre banque \u2014 les remboursements peuvent prendre plus de temps \u00e0 appara\u00eetre<\/li>\n<\/ol>\n\n\n\n

        Si vous avez fait tout cela et que vous n'avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter en utilisant le formulaire de contact de ce site web.<\/p>\n\n\n\n

        Articles en promotion<\/h3>\n\n\n\n

        Les articles achet\u00e9s en promotion ou \u00e0 prix r\u00e9duit sont non remboursable<\/strong>, sauf en cas de d\u00e9fauts ou d'erreurs.<\/p>\n\n\n\n

        \u00c9changes<\/h3>\n\n\n\n

        Nous ne rempla\u00e7ons les articles que s'ils sont d\u00e9fectueux, endommag\u00e9s ou incorrects. Si vous avez besoin de remplacer le m\u00eame article, veuillez nous contacter avec votre num\u00e9ro de commande et des photos du probl\u00e8me.<\/p>\n\n\n\n

        Frais de transport<\/h3>\n\n\n\n

        Les frais de retour, le cas \u00e9ch\u00e9ant, sont \u00e0 la charge du client et ne sont pas remboursables.<\/p>\n\n\n\n

        Si un remplacement est approuv\u00e9 en raison de notre erreur, le remplacement sera exp\u00e9di\u00e9 sans frais suppl\u00e9mentaires.<\/p>\n\n\n\n

        Cadeaux<\/h3>\n\n\n\n

        Si l'article \u00e9tait marqu\u00e9 comme cadeau, tout remboursement approuv\u00e9 sera \u00e9mis sous forme de cr\u00e9dit en magasin ou rembours\u00e9 \u00e0 l'acheteur d'origine, selon la situation.<\/p>\n\n\n\n

        Besoin d'aide ?<\/h3>\n\n\n\n

        Si vous avez des questions concernant les remboursements, les retours ou les remplacements, veuillez nous contacter via le formulaire de contact disponible sur ce site web.<\/p>","protected":false},"excerpt":{"rendered":"

        Last updated: February 2026 Overview We offer refunds or replacements only for defective, damaged, or incorrect items. Because our products are made to order, we do not accept returns or exchanges for reasons such as wrong size, color preference, or change of mind. Requests must be submitted within 30 days of delivery. 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